How Google's Latest Update Impacts AI Search Results (And What Your Small Business Needs to Do)
Nov 03, 2025
Last updated: April 2026 · Written by 20 Minute Marketing · 8 min read
Google’s AI updates in 2025–2026 are reshaping search results in ways that affect every Australian small business website — but the impact on local commercial searches is far smaller than the headlines suggest. This guide explains exactly what changed, which business types are most affected, and the three actions to take right now.
Google’s AI Overviews — the AI-generated summaries that now appear above traditional search results for many queries — have caused significant concern among small business owners. The reality is more nuanced: AI Overviews predominantly affect informational queries, not the local commercial queries that drive most small business leads.
What the AI Update Actually Changed
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| Query Type | AI Overview Impact | What This Means for You |
|---|---|---|
| “Plumber near me” | No AI Overview — Map Pack still shown | GBP remains critical; no change to local strategy |
| “How to fix a blocked drain” | AI Overview frequently shown | Informational blog traffic may decline; optimise for AI citation |
| “Best accountant Ballarat” | No AI Overview — local results shown | Local commercial intent still drives Map Pack results |
| “What is SEO?” | AI Overview almost always shown | Generic definition content loses significant traffic |
The Three Actions to Take in the Next 30 Days
- Audit your top 10 blog posts in Google Search Console. For each, check whether the query triggering traffic is informational (more vulnerable to AI Overviews) or commercial/local (less vulnerable). Prioritise updating commercial-intent content with specific Australian examples, current data, and original opinions — the “Information Gain” signals that make your content worth citing in AI responses.
- Optimise your GBP and local signals harder. Local commercial queries are the last major search category where AI Overviews don’t dominate. A fully optimised GBP, consistent review velocity, and locally-specific website content are more valuable now than ever. See our GBP optimisation guide and Generative SEO guide for the full 2026 approach.
- Shift informational content toward “AI-citable” formats. Google’s AI Overviews cite sources that provide concise, specific, factually-verifiable answers. Adding a clear definition or summary paragraph at the top of each informational post — directly answering the core question in 40–60 words — significantly increases the likelihood of being cited in an AI Overview rather than displaced by one.
What Has Not Changed
The fundamentals of local SEO remain entirely intact: GBP optimisation, review velocity, NAP consistency, locally-relevant website content, and mobile page speed. Google’s AI updates have disrupted generic informational content — not local intent queries. If your business lives on local commercial searches (“tradie near me,” “best [service] [suburb]”), your core SEO strategy needs refinement, not replacement.
Frequently Asked Questions
Will Google’s AI Overviews reduce traffic to my small business website?
For most local service businesses, the impact is minimal. AI Overviews primarily affect broad informational queries. Local commercial queries — the searches that drive enquiries and calls for service businesses — continue to show Map Pack and traditional organic results rather than AI summaries.
Should I stop publishing blog content because of AI Overviews?
No — but you should publish smarter. Content with original insights, local case studies, specific data, and expert opinions performs well because AI systems cite it rather than replace it. Generic “top 10 tips” content with no original perspective is what AI Overviews displace. The solution is higher quality, not less publishing.
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