Privacy Policy
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.
This Privacy Policy applies to all services provided by 20 Minute Marketing and outlines how we manage and protect your personal information. We are committed to protecting the privacy of your personal information and handling it in a responsible manner in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
What Personal Information We Collect
We collect personal information that is reasonably necessary for us to provide our services, which includes your access to and purchase of our online courses.
The types of personal information we may collect from you include:
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Your full name
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Your address
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Your phone number
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Your payment details
How We Collect Your Information
We collect personal information directly from you when you interact with our website, such as when you purchase a course, create an account, or subscribe to our mailing list. We do not collect sensitive information, such as health information or political opinions.
The Purpose of Collection
We collect your personal information to:
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Process and fulfill your course purchases.
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Provide you with access to our online course content.
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Communicate with you regarding your purchase, account, and course updates.
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Manage and improve the services we offer.
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Comply with our legal obligations.
Tracking Technologies and Cookies
We use various technologies, such as cookies, pixels (e.g., Meta Pixel, TikTok Pixel), and Google Tag Manager, to track website usage and gather information for marketing purposes. These tools help us:
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Measure the effectiveness of our advertising campaigns.
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Understand how visitors interact with our website.
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Provide personalized content and advertisements.
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Create custom audiences for marketing.
Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.
Disclosure of Your Personal Information
We will not disclose your personal information to any third parties except as required to provide our services. Your details are shared only with the following trusted third-party providers:
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Payment Providers: To securely process your financial transactions.
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Course Software Provider: To provide you with access to the course content and manage your progress.
As these providers may be located outside of Australia, your personal information may be transferred to and stored in countries with different privacy laws.
Your personal information will not be shared with any other third parties without your explicit consent. We will also not sell or rent your personal information to any third party.
Marketing Communications
From time to time, we may send you marketing communications. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email or by contacting us at [email protected]
Data Quality and Security
We take reasonable steps to ensure the personal information we collect and use is accurate, complete, and up-to-date. We also take all reasonable precautions to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure.
Accessing and Correcting Your Information
You have a right to request access to the personal information we hold about you. You may also request that we correct any personal information that is inaccurate, incomplete, or out-of-date.
To request access to or correction of your information, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
How to Make a Complaint
If you believe we have breached the Australian Privacy Principles, you can make a formal complaint to us by contacting [email protected]. We will promptly acknowledge your complaint and will work with you to resolve it.
If you are not satisfied with our response, you can make a complaint to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by phone on 1300 363 992 or through their website at www.oaic.gov.au.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
20 Minute Marketing
